Improving the insurance customer experience
Strategies for success in transforming operations to enhance the digital customer experience.
TINtech 2022 keynotes executive summary
An executive summary of the keynote presentations at TINtech, held on 11th October 2022, sponsored by EY.
TINtech preview show
Ahead of TINtech on October 11th we discussed the big challenges facing insurers and brokers.
3 key challenges for London Market claims
Discover why Blueprint Two, delivering a customer centric claims experience and effectively leveraging technology & data are key challenges for London Market claims.
Key differences between 'Open Banking' & 'Open Insurance'
Arvinder Mudhar explores the differences between Open Insurance and Open Banking.
Interview - Digitising & Automating Insurance Processes
Jason Cripps, Global Automation & Operational Excellence Expert, discusses his experience in digitising & automating insurance processes.
Insights from Virtual TINtech 2022 Part 1
Ben Spencer, Group Chief Information Officer at Beazley discusses workplace culture, the importance of prioritisation and eliminating valueless complexity during the keynotes…
Insights from Virtual TINtech 2022 Part 2
James Russell, Insuretech & business transformation leader at esure, gives his thoughts on overcoming some of the obstacles to enhance CX at Virtual TINtech 2022.
Successfully applying automation in claims processes
A summary report of the main drivers for automating claims processes, and the perception of the business case for doing so.
Leveraging data, analytics and automation (including AI/NLP) to transform underwriting operations in the Lloyd's and London…
Highlights from Virtual TINtech 2022
The key takeaway points from Virtual TINtech 2022
Interview - Digitising & Automating Insurance Processes
Jason Cripps, Global Automation & Operational Excellence Expert, discusses his experience in digitising & automating insurance processes
TINtech London Market 22: Data & Analytics Report
This report summarises the data and analytics session at TINtech London Market 2022 that was sponsored by Guidewire and featured a presentation from Saki Thethy, Head of…
Operational Resilience Report
On February 8th 2022 more than 200 insurance industry executives attended TINtech London Market, the sector’s leading technology strategy event. This report summarises the…
Digital Intelligence Industry Report
The technology and capabilities enabling digital intelligence, are now sufficiently advanced enough to allow insurers to identify stages of their quote-to-issue processes…
Data leadership in transition
Meeting AI and data demands in the London market
Unlocking the power of data in the London market
Overcoming the people, process and technology challenges to transform business and operating models
GenAI - Do's and Don’ts in insurance
Exploring use cases and best practices to successfully deploy AI
London Market Claims Preview Show
First broadcast:
Optimising insurance operations for growth, innovation and customer experience
Overcoming the people, process and technology challenges to deliver successful transformation
Blueprint Two: overcoming the technology and operational implications
The key questions you should be asking to be ready for the next step in market modernisation
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?