AI and automation in London market claims
Insights from our latest research
Featured Article
Published: 30th June 2025
Anticipating the key themes at London Market Claims 2025
Delivering transformational change in London market claims
A deep dive on transforming claims in the London market.
Building solid foundations for AI in London market claims
Insights from those on the front line.
How do we attract, retain and empower the next generation of claims professionals?
London Market Claims steering group summary
Anticipating the key themes at London Market Claims 2025
A review of the key themes we expect to be discussed at London Market Claims 2025.
Burgess & Boltons Weekly Wrap-up
Light-hearted weekly podcast looking at the issues facing the London market
5 key themes shaping the future of Delegated Authority
The results of the Delegated Authority Strategy Day 2025 Pre-event survey, highlighting the most important topics to be discussed at the event.
The untapped opportunity in portfolio underwriting
This article, written by Paul Willoughby, highlights the importance of portfolio management as well as providing practical tips for assessing your organisation's strategy…
United Kingdom data maturity model
In February, Datos Insights conducted a survey in collaboration with The Insurance Network to inform the discussions at TINtech London Market 2025.
Delegated Authority Growth
Conscious decision or the sleepwalk strategy?
Set out a strategy for Delegated Authority (DA) / MGAs
In October Oxbow Partners published their annual Lloyd’s and London Market CEO Agenda for 2025 – “Leading through uncertainty”. They look at the current market conditions…
Blueprint Two Phase One Webinar
In this 1-0-1 webinar we provide an overview of Phase One outlining their objectives and implications for brokers and insurers.
Technology trends shaping the London market
Four key insights from the TINtech London Market pre-event survey.
The evolving role of technology and data in the London market
In this interview Darren Sharp explores the evolving role of technology and data in the London market, and discusses the implications of technological advancements for the…
Harnessing data, AI, automation and human potential
Four key challenges directors must consider to successfully leverage data and analytics within their organisations.
Beyond Underwriting: how claims can become the new driver of transformation
Insights from London Market Claims 2024
Unlocking the future of claims: Insights from the 2024 London Market Claims pre-event survey
The 2024 London Market Claims Pre-Event Survey gathered insights from attendees on the most pressing issues facing the claims sector today.
Navigating data challenges in the London market
NEW whitepaper
Leveraging data, AI, and collaboration for better client service
4 highlights from the London Market Claims Preview Show
Where have all the clients gone?
The pre-event survey for TINtech 2024 reveals a critical oversight in the London insurance market's focus on AI and digital transformation: the absence of client-centricity…
Are we being more honest about the challenges ahead?
The importance of empathy and the human element in business transformation.
Insights from TINtech London Market: A Discussion on AI Ethics and Governance
As a part of the TINtech London Market agenda this year, one of our 'discussion pods' provided an opportunity for participants to explore the ethical dilemmas generative …
Unlocking the Future of Insurance: Insights from TINtech London Market 2024
Andrew How, Business Director at Earnix, reflects on the buzz generated at TINtech London Market 2024 around transformational technologies, and what the next steps look like…
The Reinsurance Podcast
TIN's very own Jeremy Burgess appeared on Supercede's 'The Reinsurance Podcast'
Unlocking the power of data in the London market
Overcoming the people, process and technology challenges to transform business and operating models
GenAI - Do's and Don’ts in insurance
Exploring use cases and best practices to successfully deploy AI
London Market Claims Preview Show
First broadcast:
Optimising insurance operations for growth, innovation and customer experience
Overcoming the people, process and technology challenges to deliver successful transformation
Blueprint Two: overcoming the technology and operational implications
The key questions you should be asking to be ready for the next step in market modernisation
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?